Request must be postmarked within 60 days of purchase. Limit one refund per name, household, or address. If purchased on website, refund will be made via the original method of payment. If purchased at Target or Home Depot, please call customer service at 800-374-9429 to receive a pre-paid cash card with the amount of your refund. Please allow 6-8 weeks for delivery. Sorry, no refunds issued for products lost in transit.