Frequently Asked Questions
You have questions. The Zevo team has answers. Check out the FAQs below for help solving life's most complex problems - or at least the ones that have to do with household bugs.
Flying Insect Traps
What is Zevo Flying Insect Trap?
Zevo Flying Insect Trap consists of a durable plug-in device base, which uses blue and UV light to attract flying insects and a disposable refill cartridge. The flying insects fly into the back of the cartridge and get stuck on the powerful adhesive pad which you can easily remove and dispose of. It's a great way to get rid of flying insects without the mess and odors.
How does the Zevo Flying Insect Trap work?
The Zevo Flying Insect Trap uses blue & UV light to continuously attract & trap flying insects. The disposable cartridge snaps onto the device base and, once it's plugged-in, the blue/UV lights from the device base shines up into the cartridge, creating a blue glow that attracts house flies, fruit flies & gnats. The insects get stuck on the strong adhesive pad (which faces the wall not the room!) which you can easily remove & dispose of.
What types of flying insects does it catch?
The Zevo Flying Insect Trap is designed to catch house flies, fruit flies & gnats.
Where in the home should the trap be plugged in?
Zevo flying insect traps work best near where flying bugs hangout inside your house (not outside). Feel free to move the trap around to different outlets to find where it's most effective in your home. Zevo works especially well in kitchens, dining rooms, bathrooms, garages, bedrooms, enclosed patios, and near entryways or doors.
Why is the Light on My Zevo Trap Blinking?
The blinking light is a new feature designed to remind you to check the glue cartridge in your trap. Here's what you need to know:
What does the blinking light mean?
The blinking blue light is a signal for you to check the glue cartridge to see if it needs to be replaced.
When does the light blink?
The light will start blinking every 6 weeks as a reminder to check the cartridge.
What should I do when the light blinks?
Check the glue cartridge to decide if it's time for a replacement. Many people decide based on how much empty space is left for capturing more bugs.
How do I stop the light from blinking?
You can stop the blinking by lifting the cartridge or by unplugging and then plugging the device back in. This action will reset the reminder for another 6 weeks.
What if I check the device more often than every 6 weeks?
If you regularly check the device (by lifting the cartridge or unplugging and plugging it back in) more frequently than every 6 weeks, the light will not blink. The reminder will only activate if you go 6 weeks without interacting with the device.
This feature is designed to help you maintain the efficiency of your trap by reminding you to check and replace the glue cartridge as needed.
Is there anywhere you should NOT keep your trap plugged in? Any competing lights/spaces to avoid?
The Zevo Flying Insect Trap should NOT be used in uncovered outdoor spaces where it could get rained on or wet. Avoid placing it next to tv or computer screens or in areas where furniture, curtains or corners may obstruct the insect from finding its way to the trap itself.If you can't see Zevo, insects can't see Zevo either.
Help! My Zevo trap isn't catching flying insects. What do I do?
Try placing traps in outlets that are easily accessed by flying insects. If you can't see Zevo, insects can't see Zevo either. Make sure your Zevo Flying Insect Trap isn't being blocked by furniture, curtains or corners that may obstruct the insect from finding its way to the trap itself. Instead of plugging Zevo behind a door, we recommend plugging it in front of the door or on the wall opposite the door. For larger sized rooms, we suggest using 2 or more traps. If you've followed these tips and your trap is still not catching flying insects, reach out to our customer service team and we'll be happy to help.
How long does it take until you start seeing bugs?
How fast you see bugs being caught depends on close you place the device to the source of the issue & how many bugs you have in your home.
When should you replace your trap insert?
Replace cartridge when it is full of insects. Check it every 15 days or as needed.
Can I use the Zevo Flying Insect Trap in spaces with kids, pets and/or near food?
Yes! Zevo's U.S. device base is in compliance with applicable third party electrical safety standards. It is a durable, plug-in base that requires 120V/60Hz power and a standard North American plug type. As with other electrical devices, please keep away from children.
Is Zevo Flying Insect Trap safe to be near a chameleon cage?
We suggest NOT placing our trap near chameleons as they can be sensitive to UV light.
Insect Killer Sprays
How do Zevo Insect sprays work?
Zevo Insect Killer sprays use an improved formula to kill contact and clean up what bugs leave behind. Powered by cornmint and rosemary essential oils, it is safe for use around people and pets (when used as directed). Zevo Insect Killer sprays have no chemical odor or messy residue.
Every spray of improved Zevo contains bug-deadly essential oils AND cleaning surfactant so you can simply spray to kill and wipe to clean. Great for use in indoor and outdoor living spaces. Do not use on surfaces where food is prepared, stored, or eaten.
I noticed that my Zevo Insect Killer spray is not clear. Is it still OK to use?
When should I use Zevo Insect Killer sprays for best results?
Use Zevo Insect Killer sprays at the 1st sign of a bug problem, even if you only see one or two insects.
- Fruit flies can go from 1 to 100s in 1 week: reason to act when you see the FIRST one.
- Ant colony sizes reach up to the millions.
- Bugs are fast and contaminate long distances in a short amount of time.
Where should I store Zevo Insect Killer sprays?
Our rust-free aluminum aerosol cans and our clear trigger spray bottles may be stored in any room of your home so that you are always prepared to deal with households insects.
Please keep out of reach of children and pets. Do not use or store near heat or open flame. Do not apply on or around electrical wiring.
Do Zevo Insect Killer sprays work on bed bugs, fleas or termites?
Does your crawling insect spray work on ALL crawling insects?
- Our Zevo Ant, Roach & Spider - Crawling Insect Killer is effective on ants, cockroaches, spiders, crickets, and beetles.
- Our Zevo Ant, Roach & Fly - Multi-Insect Killer is effective on ants, cockroaches, flies, fruit flies, drain flies, gnats, mosquitoes, moths, spiders, crickets, firebrats, and silverfish.
Can I use Zevo sprays on my plants or in my plant soil? If I am looking to get rid of gnats around the houseplants in my home, do I spray the plants or soil directly?
Do not spray directly on plants or on soil. We recommend you shake the plant and spray the insects as they fall and land on a surface.
For capture near houseplants, plug in a Zevo Flying Insect Trap which attracts and captures flying insects around the clock.
What ingredients do Zevo Insect Killer sprays contain?
Zevo Insect Killer sprays are powered by essential oils including rosemary oil and cornmint oil. These naturally-inspired active ingredients make Zevo sprays the proven bug-killers they are. They target and shut down biological pathways found in insects, not in people or pets.
Zevo Multi, Crawling, & Flying Insect Killer sprays also contain the same ingredient you can find in the cleaning products and soaps you use every day.
Can I spray Zevo Insect Killer spray on my skin or my pet to repel mosquitoes?
On-Body Sprays
How Long Does Zevo Repellent Last?
Zevo Repellent Lasts Up to 8 hours